COVID-19 update: Client advice on what to do during the Coronavirus pandemic

Out of Hours

What to do in an emergency outside of normal opening hours

Within normal hours Emergency Treatment

If your pet has a problem during our normal surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear to us that the matter is not routine and we will do our best to attend to you as soon as possible.

Out of Hours Emergency Treatment 

Outside of our normal opening times we have a designated emergency service that can be contacted on: 01772 378764 (Vets Now Preston) or 0151 480 2040 (Vets Now Liverpool).

Rufford Vets uses Vets Now Emergency Vets. Our nearest clinics are: Vets Now Preston, 90 Moor Lane, Preston, PR1 1JQ and Vets Now Liverpool, Woolfall Heath Ave, Liverpool, L36 3YD.

We know your pet can become ill or suffer accidents at any time. To make sure you have access to high quality care at night, weekends and bank holidays, we have chosen to partner with Vets Now, the leading provider of Out of Hours care.

The team at Vets Now are always there when we are closed, so you can rest assured that you and your pet will have a vet and nurse on hand, whether it's four in the morning or half-way through Christmas. On calling Vets Now, you’ll speak with one of their dedicated call handlers who’ll provide you with all of the information you require should you wish for your pet to see the veterinary team based in your local clinic. They’ll then inform the clinic of your arrival and promptly send you a text message with confirmation and directions for your visit. Please don't hesitate to call them if you are at all concerned.

Vets Now take over from us when we close in the evenings and at the weekends from Saturday lunchtime onwards. If you call us first, we will either be there to answer your call, or will have an answer machine message with Vets Now's details for you.

Both Veterinary and Human Medical fields are increasingly using dedicated emergency services. This brings many advantages to our clients:

Emergency centres have staff (vets and nurses) on site around the clock. This means that you will be seen as soon as you arrive by staff who are well rested and ready for work no matter what the time.

Because the staff are awake you can call at whatever time you need to without embarrassment. Emergency centres stay staffed and well lit throughout the night, making them safe and easily accessible.

In the unfortunate event that your pet needs to be seen at Vets Now they will carry out emergency treatment. On the next working day we will be sent all of the details of any treatment your pet required and if possible your pet will be transferred back to us for ongoing care. It is best if you are able to transfer your pet so that you have a chance to speak to both the emergency vet and us directly about ongoing treatment or further tests that may be required. Pets will only be discharged if they are deemed safe to travel.

Your nearest Vets Now clinics are:

Vets Now Emergency Ltd
Vets Now Preston
90 Moor Lane
Preston
PR1 1JQ

Phone: 01772 378764

Vets Now Emergency Ltd
Vets Now Liverpool
Woolfall Heath Ave
Liverpool
L36 3YD

Phone: 0151 480 2040

Practice information

Rufford

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  • Mon
    9:00am - 6:30pm
  • Tue
    9:00am - 6:30pm
  • Wed
    9:00am - 6:30pm
  • Thu
    9:00am - 6:30pm
  • Fri
    9:00am - 6:30pm
  • Sat
    9:00am - 12:00pm
  • Sun
    10:00am - 12:00pm

Emergency Details

Please call:

01253 501185
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Find us here:

9 Holly Lane Rufford Ormskirk L40 1SH
get directions with Google Maps
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Please call this number for emergencies:

01253 501185

Southport

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  • Mon
    9:00am - 6:30pm
  • Tue
    9:00am - 6:30pm
  • Wed
    9:00am - 6:30pm
  • Thu
    9:00am - 6:30pm
  • Fri
    9:00am - 6:30pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

01253 501185
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Find us here:

127 Wennington Road Southport Merseyside PR9 7AH
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Please call this number for emergencies:

01253 501185

Tarleton

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  • Mon
    Pre-booked appointments
  • Tue
    Pre-booked appointments
  • Wed
    Pre-booked appointments
  • Thu
    Pre-booked appointments
  • Fri
    Pre-booked appointments
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01253 501185
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Find us here:

63a Church Road Tarleton Preston Lancashire PR4 6UQ
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Please call this number for emergencies:

01253 501185

Oakvilla

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  • Mon
    Pre-booked appointments only
  • Tue
    Pre-booked appointments only
  • Wed
    Pre-booked appointments only
  • Thu
    Pre-booked appointments only
  • Fri
    Pre-booked appointments only
  • Sat
    Pre-booked appointments only
  • Sun
    Pre-booked appointments only
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Find us here:

Holmeswood Road Rufford Ormskirk Lancashire L40 1TZ
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